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We’re committed to providing reliable and responsive support to help you get the most out of our services.

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From campaign setup to strategy consultations, we’re here to make your experience seamless.

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Our dedicated support team is always ready to help with any questions or concerns you may have.

faq

Frequently asked question

Curious about how The IE Connect postcard works, what makes it different, or what you can expect as a participating business? We’ve put together answers to the most common questions we receive. From guaranteed exposure to hands-off service, this is where you’ll find clarity on why our high-impact, local mailer delivers real results for real businesses.

Unlike magazines or digital ads, every business gets front-page visibility on our large-format 9×12 postcard. There are no pages to flip through, no algorithms — just guaranteed exposure directly in the hands of high-value local customers.

It’s HUGE — 9×12 inches! It’s the largest piece of mail most residents will receive, making your ad impossible to miss and much more impactful than standard mailers or flyers.

We target thousands of high-income households across the valley. These are local shoppers who prefer to support small, locally owned businesses — your ideal customer base.

Not at all. The IE Connect is exclusively for local businesses. We don’t allow national chains, so you won’t be overshadowed by big corporate names.
Our mailers have a high retention rate. People keep them on their fridge or counter to plan services and shopping. That means your business stays top-of-mind longer than a digital ad or disposable flyer.

Everything! We handle the design, printing, postage, and even all postal paperwork. It’s a fully managed service — all you do is approve the final design.

There are no ad fatigue issues, no scrolling past, and no reliance on algorithms. This is guaranteed physical visibility in households that matter — a refreshing and effective alternative to online ads.

Each campaign is delivered to thousands of homes in carefully selected neighborhoods, ensuring massive reach and a strong local presence for your business.